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Cover of Developing Customer Service in Leisure and Tourism for Advanced Gnvq: (Collins GNVQ Leisure & Tourism)

Developing Customer Service in Leisure and Tourism for Advanced Gnvq: (Collins GNVQ Leisure & Tourism)

(Book)

Lindsey Taylor, Tony Outhart ,

HarperCollins Publishers (Publisher)

Published
1999
Reviews
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Economics, Finance, Business and ManagementBusiness and ManagementSales and marketingCustomer services

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This text covers developing customer service in leisure and tourism. It is one in a series of books, each covering a mandatory unit of the Advanced GNVQ in Leisure and Tourism. The book provides activities and end-of-element portfolio assignments which cover all evidence indicators.

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