This handbook aims to provide everything a trainer needs to know about the effective evaluation of training. It provides information on the design of the evaluation process and advice on when and where to use particular types of tests. The book covers the complete range of approaches to evaluation that are available. With advice on the use of Likert and Thurstone scales, process tests, observation of skills and behaviour, activity analysis, reflective self-reporting, interim evaluation, spot checks, validation and the use of questionnaires, the book aims to provide the definitive compendium of training evaluation tests.
